Privacy Policy

Last updated: September 2026 · Effective: September 2026

MatchMo (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you use the MatchMo dating platform, how we use it, and your rights regarding that information. This policy applies to users in Sri Lanka and is aligned with applicable data protection principles.

1. Information We Collect

Account information: email address, display name, date of birth, gender, and profile preferences you provide during sign-up and onboarding.

Profile information: photos, bio, interests, profession, location (city/district), relationship intentions, and profile prompts you choose to add.

Usage data: interactions such as likes, passes, matches, messages, and discovery sessions. We use this to improve match quality and platform features.

Payment information: when you subscribe to MatchMo+, your payment is processed by PayHere. We store transaction reference IDs and subscription status, but not your full card details.

Device and technical data: IP address, browser type, operating system, and request logs for security monitoring and abuse prevention.

Verification data: if you apply for photo verification, you may submit a selfie. Verification photos are stored in a private, access-controlled storage bucket and are only reviewed by our moderation team.

2. How We Use Your Information

To create and maintain your account and dating profile.
To power discovery, matching, and real-time chat features.
To process payments and manage your MatchMo+ subscription.
To send transactional emails (account confirmation, password reset, subscription receipts).
To detect, prevent, and respond to abuse, fraud, and safety violations.
To improve our algorithms, features, and overall service quality.
To comply with applicable legal obligations.

We do not sell your personal data to third parties. We do not use your data for targeted advertising on third-party networks.

3. Data Sharing

We share your information only in the following circumstances:

With other MatchMo members: your public profile (photos, name, age, city, interests) is visible to other verified, active members in your discovery scope. Your exact date of birth and email address are never visible to other members.
Service providers: Supabase (database and authentication hosting), PayHere (payment processing). These providers process your data under confidentiality obligations.
Legal requirements: we may disclose information if required by law, court order, or to protect the safety of our users or the public.

4. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, your profile, photos, matches, and messages are permanently deleted within 30 days, except where retention is required by applicable law (e.g., payment records for tax purposes, which are retained for 7 years).

5. Your Rights

Access: request a copy of your personal data.
Correction: update inaccurate data via your profile settings.
Deletion: request deletion of your account and associated data.
Portability: request your data in a machine-readable format.
Objection: object to processing of your data for certain purposes.

To exercise any of these rights, contact us at privacy@orvena.lk. We will respond within 30 days.

6. Security

We implement industry-standard security measures including Row Level Security (RLS) on our database, encrypted connections (TLS), access controls on storage buckets, and regular security reviews. However, no system is completely secure and we cannot guarantee absolute security.

7. Children's Privacy

MatchMo is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please report it immediately via safety@orvena.lk.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or an in-app notification at least 14 days before the change takes effect. Continued use of MatchMo after the effective date constitutes acceptance of the updated policy.

9. Contact

For privacy-related enquiries: privacy@orvena.lk
For general support: support@orvena.lk